The HERA Difference
It is the aim of HERA to provide the genuine assessor with the very best opportunity to meet and maintain Assessor Accreditation at the lowest available price. The services provided by HERA emphasise the practical application of knowledge and skills. To this end, ample demonstrations and personal assistance will be provided to aid assessors in maintaining their own skills and abilities.
HERA will support unqualified and non-accredited assessors to become accredited by advising on pathways to complete the new Certificate IV in NatHERS Assessment and a range of flexible training options to fill in any gaps in competencies identified by this process leading to Accreditation. New entrants will also be able to complete the qualification through similar pathways.
This will see a measurable increase in the number of assessors upskilling to a nationally recognised qualification and accreditation without being cost prohibitive.
In accordance with Clause 4.9 of the NatHERS Protocol, “Requirements for Quality Assurance Reviewers” HERA undertakes a Quality Audit review of 20% of all Assessors it accredits under a process agreed with the NatHERS Administrator.
Should an Assessor currently accredited with one of the two existing AAOs formally approach HERA to be accredited, their application will be taken into account to become accredited by HERA.
If an assessor has not been accredited for over a year and is making application to become accredited by HERA, they are required to undertake a benchmarking exercise before being granted accreditation, ensuring the quality of professionals belonging to HERA are of the highest standard.
The assessor accreditating organisation that is making a difference.
Setting the standards for residential energy efficiency
House Energy Raters Association (HERA) is a not-for-profit Incorporated Association which has been established to meet an industry need for quality Training, Assessment and Professional Development for NatHERS Assessor Accreditation. HERA also works with government and regulatory bodies to formulate policy as well as providing advice to the building industry.
HERA encourages industry high-standards by providing quality service
Much of the work required by an AAO relates to Training & Assessment such as Assessor Accreditation which requires the successful completion of the Certificate IV in NatHERS Assessment, Continuing Professional Development required for ongoing accreditation, and Remedial action should an Assessor fail a QA Audit such as Mentoring, Refresher training or retraining.
It has been identified, a skill shortage of accredited assessors exists throughout Australia, therefore HERA has been formed to ensure the required level of technical training and professional development is provided to ensure there are sufficient assessors having the appropriate professional level of skills to undertake NatHERS assessment within the industry.
Switching to HERA was one of the best decisions for my energy-rating business.
As an independent not-for-profit AAO, they genuinely look out for the needs of assessors. Their accreditation processing, clear CPD point tracking, and reasonably priced Professional Indemnity Insurance make staying compliant straightforward and stress-free. Their team is always available when you need practical guidance.
Yanni Fragkoulidis
Thermal Energy Assessor
As a member of HERA, they support me in maintaining my accreditation, continuing professional development and keeping up to date with industry technical requirements, policies and standards, which is invaluable as a NatHERS assessor.
Kerrianne Treacy
Homestar
As a sole operator, I genuinely value the support HERA provides.
I originally joined HERA as they are a one stop shop with support, insurance, CPD and accreditation all in one package. Having stayed with them now for several years I have valued the personal fast response helping me with professional guidance, industry expertise and a network of knowledgeable people. I highly recommend HERA to other energy assessors looking for a supportive and professional industry association.
Emma
Energy Assessor
I can confidently say that HERA is easily the best.
Over 26 years as a company director in the energy efficiency industry, I’ve been accredited with Design Matters, ABSA and HERA. Both myself and the four other assessors in our office are accredited through HERA. Their quality assurance audits never feel like an interrogation. They genuinely work alongside you as a supportive partner. I highly recommend HERA to any assessor looking for a reliable, supportive and practical accreditation organisation.
Ian Zappala
Director, Energy Rating Consulting
I hold my accreditation through HERA and the support has been great.
Whether I’ve phoned or emailed with questions I’ve always had a prompt response. Where an answer is not immediately clear they will always let me know and get back to me as soon as they have a solution. Training and CPD resources are practical and up to date. When you’re out on the coal-face trying to help your clients navigate compliance pathways in a way that suits their build / budget it is always good to know you have a solid backing! I would happily recommend HERA to anyone looking to get accredited as an energy rater.
Daryl
Senior Energy Consultant, SeedHaus